B2B partnership campaign
Three separate outreach builds — UK, US and Spain — each with its own prospect database, its own tier structure and its own templates, the Spanish set written in Spanish. Prospects researched and enriched by decision-maker and tour type. Five travel groups converted.
What I built
- The outreach engine itself — a one-click tool handling prospect data, personalised email generation, scheduled follow-up sequencing and reply tracking. Functionally a purpose-built lightweight CRM.
- Three market-specific instances rather than one tool with a country column. The US build carries 183 operators across eight templates auto-matched to company category; the Spain build carries 50, with subject lines and message bodies written in Spanish while the dashboard stays in English; the UK build is smaller and tiered by whether an operator already routes through the town.
- Prospects tiered by likelihood rather than listed flat, so effort went where conversion was plausible — and templates matched to category, so a major group tour operator and a small private-driver outfit never received the same email.
- Send state tracked per company, with the dashboard showing sent against remaining so a campaign could be picked up mid-run without double-contacting anyone.
- Trade discount structures for guaranteed group bookings.
Why three builds
One tool with a language toggle would have been less work and worse. A Spanish operator selling UK circuits to Spanish travellers is a different proposition from a US group tour operator running fixed itineraries, and the pitch that works on one reads as boilerplate to the other.